Top 10 Tips on Choosing the Right Company

  1. Choose your home improvement company carefully - always ask for references.
  2. With the assistance of an experienced adviser, select the style and design of goods to suit your home. Make sure the styles and designs conform to the current industry standards and can be fitted in line with good practice.
  3. Always ask for a written quotation so that you have a record of the scope and specification of the works included in the quotation. Be suspicious of very low prices and equally suspicious of very high prices! If you are comparing different companies, make sure they are offering like for like in products e.g. same frame materials, same glazing specifications and particularly, same security specifications (locks and hardware). Also, are they offering the same in service e.g. installation standards, warranty, etc? Ask to see the products, preferably in a showroom where you can compare designs or — if available and more convenient — in a recent installation.
  4. Ensure there is a final written agreement in place for the works to be undertaken outlining the works and final costs including installation services.
  5. Most installation companies will offer a guarantee. Be equally suspicious of unusually long or short guarantees - industry standard is 10 years. All companies should be able to offer an insurance backed guarantee offering you security in the event that they cease to trade within the guarantee period.
  6. Check the small print carefully. Some companies ask for deposits - be very careful if handing over a deposit and ensure that your selected company does underwrite the deposit with an insurance backed guarantee to protect you should they cease trading. Thermaglaze never asks for deposits.
  7. All reputable window companies will carry out their own final site surveys using experienced industry experts. At this stage, you should once again have an opportunity to review your order prior to manufacture.
  8. Most installation companies will be able to offer you sensible lead times for your installation. Be very careful of companies that are not able to commit to installation dates or are quoting very quick installations. It should take a minimum of a few weeks to organise surveyors and for the manufacture of your goods. Busy companies must be busy for a very good reason!
  9. Finally, sit back and relax as the Thermaglaze experts project manage the installation of goods that truly will improve your home.
  10. Choose Thermaglaze