What to expect when you ask for a quote

  • Free, no-pressure consultation on the day at the time you chose to discuss and confirm your requirements
  • Fully detailed and itemised postal quotation with all relevant technical information
  • We will never try to pressure you on making a decision; you are given time to decide for yourself who to place your valued order with
  • When you place your order with Thermaglaze, we will send you a Thermaglaze agreement outlining our understanding of your requirements, as per the written quotation, for your signature
  • We will not ask you for a deposit
  • We then arrange a full site survey to confirm your requirements for a final time as well as the exact sizes prior to manufacture
  • We will send you postal notification informing you of the installation dates, tailored to suit your timescales
  • Our very own experienced installers will then arrive on the agreed date to carry out the installation to the highest possible standard and with minimal disturbance
  • We only ask for payment on completion of installation, so once the invoiced is paid this triggers the issue of all relevant certification and guarantees to cover your goods and the installation
  • Should the need ever arise, we also have a highly customer-focused service department at your disposal, with service second to none