Request a service call

Request a service call

We want our customers to be 100% happy with their Thermaglaze installation.

We have a useful help and maintenance brochure. If you have any issues with one of our products, please refer to this first for guidance.

You can also request a visit from one of our experienced service engineers if you feel it needs to be looked at by an expert. 

Complete our form below with a description of any issue you are experiencing.

Upload photos to help us resolve the problem quickly. This may eliminate the need for an extra visit, and we can come prepared.

We’ll be in touch as soon as we have your information.

If you prefer to speak to us directly, please call our service department on 01985 841909.


    Installation Date

    Please upload any photos or videos which could be helpful in illustrating the issue you are experiencing.
    We can accept PDF, JPEG or MP4 files, 10mb maximum.

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    What our customers say

    Don’t just take our word for it. Hear what our customers have to say!

    A friendly no-pressure sales team, time to browse and discuss products in their showroom, simple ordering process and good communications by phone and email, confirmed by post. Friendly, careful surveyor who ensured that the right product was constructed for us and a very professional, patient, tidy and cheerful installer whose work we will be impressed by every time we come home. We would thoroughly recommend Thermaglaze and the products they have fitted to our home. Thanks team!


    Certass Review

    My daughter and son in law had your company to do all their windows and doors and the installation team did a really lovely job. Also, the installation man today has done a really good job, clean, tidy and polite. What more could I ask for.


    Door, Midsomer Norton

    The Thermaglaze Family

    Like the look of our service and products but not based in our catchment area? Take a look at our 2 sister companies in the surrounding area.

    Clearglaze Windows

    Based in Bath, we cover the following areas: Bradford on Avon, Radstock, Keynsham, Chippenham, Saltford and Midsomer Norton.